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Ermek, LLC is committed to
your right to privacy. As a visitor to our website or user of
our product, you deserve the ability to control the uses of
your personal information. This privacy statement discloses
our privacy practices.
Ermek agrees to notify you of the
following:
- What
personally identifiable information of yours or third party
personal identification is collected from you through the
website
- The
organization collecting the information
- How
the information is used
- With
whom the information may be shared
- What
choices are available to you regarding collection, use and
distribution of the information
- The
kind of security procedures that are in place to protect the
loss, misuse or alteration of information under Ermek'
control
- How
you can correct any inaccuracies in the information.
If you
feel that Ermek is not abiding by its posted privacy
policy, you should contact us by addressing your concerns to
information@ermek.com.
Ermek collects information from our
users at several different points on our website to enable us
to better inform you about our products and services. By
knowing your preferences we can deliver relevant information
that meets your needs and ensure that your visit to our site
is quick, easy and productive. Ermek is the sole owner of
the information collected on this site. We will not sell,
share, or rent this information to others in ways different
from what is disclosed in this statement.
Registration
In order to use some functions on
this website, a user must first complete a registration form.
During registration, the user is required to give their
contact information (such as name and email address). This
information is used to contact the user about the services on
our site for which they have expressed interest. Ermek
does not share any personally identifiable or private customer
information submitted online with third parties. Demographic
information may also be requested (such as zip code or type of
business). This information may be stored, analyzed and used
to assist us to improve our services.
Cookies
Ermek uses "cookies" to help you
personalize your online experience. A cookie is a small text
file that is placed on your hard disk by a web server. Cookies
cannot be used to run programs or deliver viruses to your
computer. Cookies are uniquely assigned to you, and can only
be read by a web server in the domain that issued the cookie
to you. Cookies enable us to track and target the interests of
our users to simplify and enhance the experience on our site
(i.e. pre-filling forms similar to those you may have already
completed). Once the user closes their browser, the cookie
information is no longer available through our server. You can
set your browser to notify you when you receive a cookie,
giving you the opportunity to decide whether to accept it. If
a user rejects the cookie, they can still use our
site.
Log Files
We use IP (Internet Protocol)
addresses in log files to analyze trends, administer the site,
track a user's movements, and gather broad demographic
information for aggregate use. Log files do not enable us to
access personally identifying information, such as email
addresses.
Links
This website contains links to other
sites. Please be aware that Ermek is not responsible for
the privacy practices of such other sites. We encourage our
users to be aware when they leave our site and to read the
privacy statements of each and every website that collects
personally identifiable information. This privacy statement
applies solely to information collected at this
website.
Ermek Extranet
Currently, the Ermek Extranet is
available in its entirety to Ermek customers whose
customer agreement is current. If you are a current Ermek
customer, you may receive web support by visiting our support
site and logging in. This allows you to view our published
support documents, such as reports, and ask questions of our
support personnel. Your questions and our answers may be
published on our website, and made available to other website
visitors. However, those visitors will have no way of knowing
that one or more of the questions on the website was asked by
you.
Webcasts
Ermek offers its users an
opportunity to participate in live webcasts which are hosted
by WebEx Communications, Inc. A participant must register to
take part in the webcast. The information collected at the
time of registration (such as name, address, e-mail address)
enables us to contact the participant with password and login
information for the webcast. Additionally, registrants may be
contacted by phone to ensure that they have the needed
information for attending the webcast. A user may opt-out of
being contacted in the future by emailing information@ermek.com with
their request to delete them from the "webcast email list."
Please refer to WebEx.com for more information regarding their
privacy statement.
Public Forums
This site currently does not make
chat rooms forums, message boards, and/or news groups
available to users. If and when such communication
forums are offered, this policy will be
updated.
Surveys
From time-to-time our site requests
information from users via surveys. Participation in these
surveys is completely voluntary and the user therefore has a
choice whether or not to disclose this information.
Information requested may include contact information (such as
name and address), and demographic information (such as zip
code, age level). Survey information will be used for purposes
of monitoring or improving the use and satisfaction of this
site.
Children
Ermek products are for use by
businesses. Therefore, we would not expect children under the
age of 18 to provide us with any personally identifiable
information.
Referral Program
If a customer decides to refer a
prospect as a part of our Referral Program, we ask them to
provide the prospect's name, company, title, phone, address
(if available), as well as information about their
relationship with the prospect. The client can request a call
from the sales representative prior to the prospect being
contacted. The referral prospect may contact Ermek at information@ermek.com to
request the removal of this information from the Ermek
database.
Security
Ermek takes precautions to
protect our visitors' and customers' information. When users
submit sensitive information via the website, your information
is protected both online and off-line using standard security
best practices such as firewalls, encryption and intrusion
detection. Full backups are performed every week on the entire
file system and incremental backups are done daily. Finally,
all hosted servers are kept physically secure in world-class
hosting data centers.
Credit Cards
We do not currently accept credit
card information on-line. If and when credit card information
is requested in the future, this policy will be
updated.
Special Offers
We send all new clients a welcoming
email to verify password and username. We send the newsletter
to those people who specifically request it. Visitors to our
website will occasionally receive information on products,
services and special deals. Out of respect for the privacy of
our users, we present the option to not receive these types of
communications. Please see "Opting Out"
below
Updating Personal Information and Opting
Out
We encourage our users
to update our record of any personal information which changes
(such as your zip code). Information can be corrected/updated
on any registration form. Users can also opt out of our
services by emailing a request to mailto:information@ermek.com.
Changes to Privacy Policy
Ermek will update this policy
from time to time. A "last revised" date will always be
included on the document. To keep up-to-date with Ermeks'
policy, please check this page
periodically.
Contacting the Website
If you have any questions about this
privacy statement, the practices of this site, or your
dealings with this website, you can contact us on information@ermek.com.
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